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What You Should and Shouldn’t Do After A Car Accident

Posted Jul 10th, 2017 in General, Insurance Tips, Auto Insurance, Did You Know?, In the News

Your car has been involved in an accident, what do you do next? Reference the Youngs Insurance list of do’s and don’ts - they will help you navigate this frustrating situation.

We understand how difficult it is to remain calm following a car accident. Remember, this is why you have car insurance and Youngs Insurance to guide you through the process. To help you, we’ve compiled a list of Do’s and Dont’s to follow.  

What You Should and Shouldn’t Do After A Car Accident, Youngs Insurance, OntarioDo’s

  • STOP YOUR CAR - You are required by law to do so.
  • HAZARDS & MOVE OUT OF TRAFFIC - If you can, move your car out of traffic and use hazard lights or signals to let other drivers know you are there. 
  • GET OUT OF YOUR CAR - If it is safe, get out of your car. 
  • ASSESS DAMAGE - If there are not any injuries and the damage is less than $2,000, call a collision reporting centre within 24 hours to complete a police report.
  • CALL POLICE - Call the police if anyone is injured, the damage looks to be more than $2,000, or if you think other drivers are guilty of a criminal code offence, i.e. driving under the influence. Follow the instructions the operator gives you.
  • TAKE PICTURES - Use your phone or camera to take pictures of the accident scene and damages.
  • CONTACT US - Call your insurance brokerage as soon as you can. Let them know what happened, they will provide you with your next steps.
  • KEEP RECORDS - Always keep a copy of the police report because it will have the accident report number for future reference and see below for additional.

What to Record

Write down, or use your phone to audio record as much information as possible, including:

  • The date, time, location of the accident. 
  • A description of the accident, any injuries, and charges laid. 
  • The owner of the other car’s name, contact information and vehicle details (year, make, and model).  
  • The name of the other driver’s insurance company and policy number.


  • PROTECT YOUR IDENTITY – DO NOT share personal information - only share insurance information (i.e. don’t take a picture of your driver’s license and text it to the other driver)
  • DO NOT voluntarily take responsibility or sign statements regarding fault.
  • DO NOT make any promises to pay for damages at the scene of the accident.

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