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We are committed to providing our clients with excellent service. Doing business with an Insurance Brokerage involves providing personal information, so the protection of such information is our highest priority.
Our brokerage and the insurance industry respect your right to privacy and uphold standards for safeguarding your personal information. As a result of federal legislation, we’ve further strengthened our privacy commitment by informing you of why and how we collect, use and disclose your personal information.
Whether you are a new or returning client, we need to collect some personal information to complete your application or renewal. The following are common purposes for which we collect your personal information:
Personal information is any information that identifies you as an individual client and relates specifically to you.
Depending on the purpose(s) for which we are collecting such information, we may ask you for the following:
For many of the purposes identified above, we will need to share your personal information with others in order to serve your needs. These other parties commonly include:
In order to protect your personal information and right to privacy, we will:
We may obtain your express consent or we may determine that consent has been implied by the circumstances:
We want you to know that you do have choices in this matter. You could refuse to allow us to obtain, use or share your personal information or you could also withdraw a previously given consent at any time. However, by doing that that, depending on the situation, you may be limiting or even preventing our ability to provide you with the product or service you desire. For example, if you do not allow us to obtain information about your driving record, it is unlikely that we will be able to provide you with auto insurance. We’ll be happy to discuss particular situations with you to help you with your decision.
We are committed to treating you with respect, courtesy and provide the highest level of service. Please contact our Privacy Officer at the address below if you:
5681 Thorold Stone Road
Niagara Falls, ON L2J 1A1
Privacy Officer: Joanna Wallace
Phone: 905-374-7000 x 2190
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Please be advised that all Youngs Insurance locations are now closed to the public, due to the COVID-19 outbreak. As always, we are committed to our clients and continue to be available via telephone and email. Contact your office with any questions, and for more information and updates, please continue to check https://www.youngsinsurance.ca/covid-19