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Personal Lines Underwriter (Welland)

Posted Jan 23rd, 2024 in Careers

Currently, Youngs Insurance Brokers has a rewarding career opportunity for the position of Personal Lines Underwriter at our Welland location.

Locations: Welland
Deadline: January 31, 2024
Expected Start Date: February 2024
Department: Personal Lines
Title: Personal Lines Underwriter
Position Type: Full-time


Youngs Insurance Brokers is hiring a Personal Lines Underwriter at our Head Office, located in Welland. This full-time position oversees the customer service and policy retention of existing client accounts for an established portfolio. If you are a client-driven individual with a RIBO licence, our growing team wants you!  Join Youngs Insurance Brokers and continue to develop your professional career in a growing industry with countless opportunities.

As a Personal Lines Underwriter, you will review, approve, and process new automobile and home insurance policy applications. In this position, you will work with our production and service staff to assist in the placement of insurance for our customers. You will develop good working relationships with our insurance partners and their underwriting departments to ensure that insurance policies are issued promptly and within approved guidelines.


  • Triage a high volume of incoming applications.
  • Review and assess applications for completeness, accurate rating, and pricing.
  • Collect missing information required to underwrite new applications.
  • Ensure records and relevant documentation is collected to assist in the application approval or decline process.
  • Review and analyze insurance history reports to confirm rating accuracy.
  • Ensure compliance with binding authority.
  • Maintain rating integrity and appropriate risk classification when issuing policies.
  • Develop an understanding of core insurance products and company guidelines.
  • Work collaboratively with all departments and team members to ensure expected service levels are maintained.
  • Monitor team-work queues to ensure applications are processed within service level standard.


  • Post-secondary education 
  • Insurance industry experience is preferred.


  • RIBO

Knowledge & Qualifications

    • Familiarity with insurance products.
    • Knowledge of underwriting guidelines and binding authority.
    • Experience with industry system platforms, web portals and quoting systems.
    • Critical thinking with an analytical mindset and exemplary attention to detail.
    • Sound judgment and the demonstrated ability to make independent decisions.
    • Ability to collaborate with peers as well as the ability to work well independently.
    • Efficient computer skills with the ability to navigate multiple screens and system platforms.
    • Proficient in Outlook, Excel, and Word.
    • Ability to prioritize multiple tasks and thrive in a busy environment.
    • Excellent verbal and written skills with strong attention to detail and accuracy.

    What We Look For

    We look for new hires who want to grow with the company and have a genuine desire to contribute to workplace culture and the success of the business.

    • A willingness to learn and to develop in the role.
    • Self-motivation with exceptional organizational and time management skills.
    • Proven ability to work well under pressure in a fast-paced, high-volume setting.
    • Computer savvy, Microsoft Office proficiency, excellence in keyboarding.
    • Effective oral and written communication skills.


    • Casual dress
    • Company events
    • Dental care
    • Disability insurance
    • Employee assistance program
    • Extended healthcare
    • Life insurance
    • On-site parking
    • Paid time off
    • Complimentary day off on birthday
    • RRSP match program 
    • Vision care


    We thank all applicants for their interest, however, only those selected for an interview will be contacted.

    Youngs Insurance is an Equal Employment Opportunity Employer. If you need special assistance or accommodation to apply for a job posting, please contact Kate Doucette, Human Resources Manager at 

    About Youngs Insurance Brokers Inc.

    Since its inception, Youngs Insurance Brokers has been dedicated to providing clients with innovative insurance solutions that maximize premium savings and policy coverage while providing access to a variety of risk protection options.

    At the core of our values, we strive to provide unparalleled service to every client we have the privilege of serving. Our mission is to go above and beyond, ensuring that our clients receive nothing but the very best. We seek out innovative solutions to incorporate into each client’s insurance program to maximize premium savings and policy coverage.

    We are committed to providing insurance products solely through stable, dependable insurance carriers with a consistent vision of personalized service.

    As independent brokers, we are mindful of the trust our clients place in us to handle their insurance portfolio and we always strive to achieve the highest level of client satisfaction.

    We Customize Every Insurance Quote Specific to Your Needs